Our support hours are 24 hours a day Monday to Friday


Breeze and DocGen Panel Blank

When you are working in the Breeze or DocGen Panel and the icons are not loading (black or white panel), you can follow these steps to resolve the blank panel:


1. Open Word and click on 'File'.

2. Then click on 'Options':

3. Go to the 'General' tab and then check the option 'Optimize for compatibility (application restart required):

4. Click 'OK'

5. You will need to restart your Office Application.

Was this article helpful?
1 out of 1 found this helpful
Have more questions? Submit a request


Powered by Zendesk