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Reject Suggested Content

This article applies to: Content Managers

The Content Manager can view suggestions by clicking on the randomly generated document tile. They will then have to decide if a document is to be approved, or rejected.

To Reject Suggested Content, do the following:

1) Navigate to the 'Suggested Content' tab that can found by clicking the Knowledge Source Tab.
2) Click on the 'Reject Suggested Content' from the drop-down menu.

3) You can then enter a comment, which will appear in the response sent to the user who suggested the content.

An email will be sent to the suggester and the content will be removed from the suggested content list.

Related Articles:

  • Click here for steps on how to Upload Suggested Content to the Knowledge Source.
  • For more information on the Dashboard, please click here.
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